One Fat Man » Blog Archive » More reasons why I hate Rogers

More reasons why I hate Rogers

OK, Rogers is the worst cell phone provider on the planet, unfortunate as that may be they also seem to be the best option for GSM in Canada. ughhh. Alright fine. Here’s more reasons why I hate them.

I was on a trip recently and lost my phone charger. This happens every few years to me. I’m jammed up need to get my phone back working. So I go to a Rogers retail store. They sell me an aftermarket Blackberry compatible charger for $50.00. Wow I think, that’s kind of expensive… actually really expensive I thought. I’ve got no choice though. I’m stuck on Vancouver Island in a small place and I do really need that phone to work. I get it.

I go back to the in-laws house and fire up the internets to see what you can get online. Sure enough at some pretty slick online stores you can get an original Blackberry charger for $8.99. OK so Rogers just ripped me off $40.00.

Here’s the kicker. I almost didn’t even care. I mean with the over-billing, shifty online account reporting – that never seems accurate, excessive roaming and data fees I really didn’t care. I felt like I actually got off easy, those crooks have taken me for thousands of dollars what the hell’s another 40 gonna matter?

I suck it up and get on with life. First plugging my dead phone in with the new charger. I come back a couple hours later… my battery indicator is still blood red . Hmm wtf? My old charger used to be lickity split. Usually in 30-40 mins I had a good charge back and could go on with business. It takes this new charger about 18 hours to charge the phone. It doesn’t really get any better.

So I buy another charger, a new battery, a holster and a micro sim card from that online store I found. The whole order is under $40.00 with shipping…. and comes pretty quick. I get the charger out, plug it in and voila… phone charged in 30mins.

NAVIGATION / FORWARD OR BACK?
Previous » Random noise from 2008-08-27
Next » Random noise from 2008-08-31

META / ABOUT THIS POST
Posted on Saturday, August 30th, 2008 in: fatman. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

12 Responses to “More reasons why I hate Rogers”

[...] by lokorn on Sat 06-12-2008 WEDDING – TYLER & CANDI Saved by newman773 on Fri 05-12-2008 More reasons why I hate Rogers Saved by jf on Thu 20-11-2008 Some (Late) Thoughts on the iPhone 3G: Its Good, Bad and [...]

Recent Links Tagged With "rogers" - JabberTags added these pithy words on Dec 12 08 at 3:19 am

This an email I recieved from rogers this week-they request payment for this service in USD, more ways to suck money out of us

Dear Rogers Yahoo! customer,

We are writing to inform you that on July 1, 2009, your Flickr Pro account included with your Rogers Hi-Speed Internet service will change to a free Flickr account. The free Flickr service has many of the same features as Pro, but is subject to some limits.

Your existing photos or videos will not be deleted as a result of this change. If you have more than 200 photos in the free Flickr account, only the most recent 200 are displayed. Other changes include:

• 100MB monthly upload limit (10MB per photo)
• 2 video uploads each month (max. 90 seconds and 150MB per video)
• Only smaller (resized) images accessible (though the originals are saved in case you upgrade later)

If you enjoy the full flexibility and storage capacity of your current Flickr Pro account, you can maintain your Pro account by subscribing directly to the service for $24.95 (USD) a year. Subscribe before September 1, 2009 and get two months free. Click the link below to subscribe:
http://flickr.com/upgrade

For additional information or questions, please visit:
http://help.yahoo.com/l/ca/rogers/flickr/index.html

We want to thank you for being a Rogers Yahoo! customer. It is our pleasure to provide you with an enjoyable online photo experience.

Sincerely,

Rogers Yahoo! Hi-Speed Internet Customer Service

rockyshore added these pithy words on May 16 09 at 8:36 am

Do we really need to express why we hate Rogers? I just hope the market is opened further more and they get a hell of run for their money by some giant from US or Europe.

I am so frustrated I can’t even type … I just happened to work from home today. I receive a phone call from Rogers. Some poor under trained kid over the phone named “Brandon” is telling me that the 15% discount that I have enjoyed from Rogers is expiring at the end of this month. I have been having the same billing with Rogers sine 2002 when we bought the house and move to this new address. Prior to this, I was a long time Rogers cable client since 1990. This poor kid managed to tick me off so bad and got my blood boiling … He finally didn’t have an answer for me and he hung up on me…

At this day at age that they are in full waged war with Bell they have the balls to call me up and tell me I have to pay 15% more as of next month, just because some silly made up promotion is expired after 7 years! I guess they don’t want o keep a long time client happy. Did I mention that between the digital cable service, high speed internet access and my phone and data package on my Blackberry I pay at least $250 per month to Rogers … apparently that is not enough and they want 15% more. This is when I know my colleagues at work pay at least $25 per month less on their black berry from either Telus or Bell, which by the way as of this summer also provide GSM service. There is not a week when I don’t receive a new offer from Bell to switch over for a highly discounted rate … Are the executives at Rogers that stupid to realize this? Do they want me to pull the plug on them and register another site like “Why I hate Rogers” or “Why Rogers sucks so badly” … Is it me or others have also experienced this?

PM added these pithy words on Jul 10 09 at 10:23 pm

I also received a telephone call from a representative telling me that after 12+ years with Rogers, and being a VIP customer, and paying every bill on time without fail, I was losing my 15% bundle discount too. The woman on the telephone had the gall to ask if I was happy with my service, and when I ranted for a full fifteen minutes of disrupted service, poor customer service, unreasonable fees, she said, “Oh I’m so sorry to hear that,” and quickly changed the subject. I was and remain livid about this.

What makes me even angrier is how Rogers and Bell have a monopoly on the market. I live in a high-rise that does not allow satellite dishes, so I can’t even use Bell, and Bell’s “TV through the phone” isn’t offered in my area. Not that Bell is much better, but at least I would have an option! How can two companies control it all? How is this allowed?

Vanessa added these pithy words on Jul 21 09 at 11:19 am

Thanks for commenting Vanessa. I’m so glad I’m not alone. Funny thing now is my wife wants an iPhone so we kind of have to stick with Rogers :(

fatman added these pithy words on Sep 09 09 at 3:49 pm

its funny how some people can hate rogers when really they should hate the fact that they can not pay there dammm bill its so easy pay for what u use

MR pay your bill added these pithy words on Oct 18 09 at 3:44 pm

@MR pay your bill you’re an asshat. No one here has claimed they don’t pay their bill. Rogers are a bunch of crooks, and the worst mobile service provider in Canada.

fatmman added these pithy words on Nov 21 09 at 11:44 am

I had a heck of time trying to make changes to my plan and eventually cancelled my account. The reps seem helpful but everytime I called I got a different story. I just sick of the run around. I will avoid them like crazy.

Ron K added these pithy words on Dec 07 09 at 3:25 pm

I made an I hate rogers animation
http://www.youtube.com/watch?v=nH4CaPVOJEI

Robert added these pithy words on Jan 06 10 at 11:56 am

Thanks Rob, that is one funny little video!

fatman added these pithy words on Jan 06 10 at 10:22 pm

Hi: I am doing short animations which show various aspects of dealing with Rogers in a negative light. I use the BRICK wall as metaphor for their service department. I seem to be getting a lot of hits. Most are less than 40 seconds.
Keep up the good work. They all stink but Rogers really seems to get under ones skin. I think everything is run by AT&T anyway.
Regards
Robert
http://www.youtube.com/watch?v=nH4CaPVOJEI
http://www.youtube.com/watch?v=khSeoO2MgXo
http://www.youtube.com/watch?v=GfSItnTKJXI
http://www.youtube.com/watch?v=kXG5IjRh1RU

Robert added these pithy words on Jan 18 10 at 11:29 am

Robert, these really are great!

fatman added these pithy words on Jan 18 10 at 11:47 am

More reasons why I hate Rogers

12 Responses to “More reasons why I hate Rogers”

Yip Yap / LEAVE COMMENTS